€11.900 (excl. VAT)

The LA Customer Experience tour

Let's build your company's "offer your customers can't refuse"

October 10th - 15th 2021
Backup week in 2022

Join now!
More info

Become an


with Mission OX

Watch the 30sec introduction

Your customers expect more from your brand!

Steven Van Belleghem's "offer you can't refuse" is built on three main principles:

  • Ultimate convenience
  • Partner in life
  • Save the world

By focusing on these 3 topics, you're well on your way to building an unrefusable brand perception.

Travel with us to LA and get invaluable inspiration by getting into companies you otherwise never would.

You're a good fit for this membership if you're a ...

CX Professional

To learn about and stay up to date with the latest trends & use-cases

Innovation Manager

To continue to be first in knowing what to focus on in the CX space

To be inspired by our speakers to create your next winning campaigns

Marketing Expert

Mission CX is also a good fit if you're working on improving your company's Customer Experience, whatever your official title may be.

I know enough, let's get started!Help! I still have questions...

Your guides in LA

Download the program and schedule as a PDF

Different title?

Mission OX

Learn what it takes to build a future-proof organization!



Looking for different types of learning & inspiration?

Check out our other Memberships

Mission NXT

Learn to sense and capitalize on the next world-trends!



Join all missions

Need inspiration on all fronts? We made you an offer you can't refuse!



with moderators:

Steven van Belleghem & Rik Vera

Steven Van

Partner at nexxworks, author, and world-renowned expert in customer experience! This entire tour is set up around his latest book "the offer you can't refuse' so who better to guide you than the author himself!

The 3 principles of your brand perception

Are you a Belgian 'KMO'?

If yes, you can get up to a 30% discount on this bootcamp! Just get in touch before or after checkout and we'll assits you through the process.

Program so far

Erwin Jansen, Country Manager WPP & SVP EMEA at Wunderman Thompson (+6.000 employees), is an expert in Digital Transformation, Technological Innovation, and Marketing Integration.


Snap Inc (Snapchat)

We'll be visiting the Snap Inc LA offices, the company behind Snapchat

Download the PDF and stay up to date when we
confirm and announce new visits!

Contact us

Don't hesitate to email or call us with your questions

Email or call Eline

+324 94 39 37 25

CCO nexxworks

We're in conversation with:

Go to confirmed program

Google Spruce Hangar

We'll be visiting the Google Spruce Hangar

Match Group (Tinder)

We'll be visiting the Match Group offices (company behind Tinder, Match.com, OKCupid, and others)


We'll be visiting the Dosist Santa Monica offices


Confirmation pending...

Confirmation pending...

Confirmation pending...


Still in conversation


Snap Inc (Snapchat)

How is Snapchat using AR to experiment with advertising? 

Use new technologies to make interfaces better and create the ultimate convenience for your customers.

Think about the lifecycle journey of your customers. Where are they losing energy? Try to help them right there.

Customers expect companies to do their part in helping the world. Find opportunities that fit your business, and act.

Ready to build yours?

Join now!

Daily schedule:

you're in for 5 days full of:

  • Company visits
  • Learnings and reflections with Steven Van Belleghem and Erwin Jansen
  • nexxworks' legendary evening activities
Flight and Covid information

Covid information

We're comfortable that we'll be able to depart in October 2021, as the vaccinations are getting up to speed.  

Although if by any chance the current COVID restrictions are still in place, we have a backup week from the 14th of March 'till the 19th of 2022.

Available flights

Contact us for more information